To achieve the professional designation of ServiceNow Certified Implementation Specialist - Hardware Asset Management from the ServiceNow, candidates must clear the CIS-HAM Exam with the minimum cut-off score. For those who wish to pass the ServiceNow Hardware Asset Management Implementation Specialist certification exam with good percentage, please take a look at the following reference document detailing what should be included in ServiceNow CIS‑Hardware Asset Management Exam preparation.
The ServiceNow CIS-HAM Exam Summary, Body of Knowledge (BOK), Sample Question Bank and Practice Exam provide the basis for the real ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) exam. We have designed these resources to help you get ready to take ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) exam. If you have made the decision to become a certified professional, we suggest you take authorized training and prepare with our online premium ServiceNow Hardware Asset Management Implementation Specialist Practice Exam to achieve the best result.
ServiceNow CIS-HAM Exam Summary:
| Exam Name | ServiceNow Certified Implementation Specialist - Hardware Asset Management |
| Exam Code | CIS-HAM |
| Exam Fee | USD $450 |
| Exam Duration | 90 Minutes |
| Number of Questions | 60 |
| Passing Score | Pass / Fail |
| Format | Multiple Choice Questions |
| Books / Trainings | Hardware Asset Management (HAM) Fundamentals |
| Schedule Exam | Webassessor |
| Sample Questions | ServiceNow CIS‑Hardware Asset Management Exam Sample Questions and Answers |
| Practice Exam | ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) Practice Test |
ServiceNow Hardware Asset Management Implementation Specialist Syllabus Topics:
| Topic | Details | Weights |
|---|---|---|
| IT Asset Management Overview & Fundamentals |
- IT Asset Management Basics - Hardware Asset Lifecycle - Application Introduction and Recommended Practices - Implementing Hardware Asset Management in ServiceNow |
20% |
| Data Integrity – Attributes and Data Sources |
- Trustworthy Data Fundamentals - Creating Trustworthy Data - Hardware Discovery and Normalization - HAM Hardware Model Normalization |
27% |
| Practical Management of IT Assets |
- Consumables - Inventory and Stock - Automating Asset Management Lifecycle - Contract and Change Management |
30% |
| Operational Integration of IT Asset Management Processes |
- Reports and Dashboards - Requests and Procurement - Extending Asset Management - Data Accuracy |
18% |
| Financial Management of IT Assets |
- Hardware Contract Financials - IT Cost Management |
5% |
Both ServiceNow and veterans who’ve earned multiple certifications maintain that the best preparation for a ServiceNow CIS-HAM professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of ServiceNow CIS‑Hardware Asset Management concepts. When you understand techniques, it helps you retain ServiceNow Hardware Asset Management Implementation Specialist knowledge and recall that when needed.