ServiceNow CIS-SAM Certification Exam Sample Questions

CIS-SAM Dumps PDF, Software Asset Management Implementation Specialist Dumps, download CIS-Software Asset Management free Dumps, ServiceNow Software Asset Management Implementation Specialist exam questions, free online CIS-Software Asset Management exam questionsYou have to pass the CIS-SAM exam to receive the certification from ServiceNow. To increase the effectiveness of your study and make you familiar with the actual exam pattern, we have prepared this ServiceNow Software Asset Management Implementation Specialist sample questions. Our Sample ServiceNow Certified Implementation Specialist - Software Asset Management Practice Exam will give you more insight about both the type and the difficulty level of the questions on the ServiceNow CIS-Software Asset Management exam.

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ServiceNow Software Asset Management Implementation Specialist Sample Questions:

01. A reclamation workflow for an unused installation completes successfully.
What is the effect on the organization's license position?
a) The allocation is released and the right becomes available for someone else
b) Normalization re-runs and clears the unmatched installations
c) The discovery source deletes the configuration item for the device it was found on
d) The reconciliation definition for that software model is retired
 
02. A SAM manager is deciding which reporting can be used immediately and which would have to be built.
Which reporting does SAM Professional provide out of the box?
(Choose three.)
a) A recommended negotiation position for the next publisher renewal
b) A list of installations that are candidates for reclamation
c) A compliance position summarized for each publisher
d) A trend of license consumption over time
e) A capacity forecast for the hardware the software runs on
 
03. A SAM manager wants to show how consumption of a product has moved across the last twelve reconciliations, ahead of a renewal negotiation.
Which records carry the history needed for that trend?
a) The software allocation records, which are updated whenever rights are assigned or released
b) The compliance results written by each reconciliation run
c) The software entitlement records, which carry the purchase dates for each contract term
d) The software installation records, which are refreshed by each discovery run
 
04. An unused installation was raised as a removal candidate, the user's manager approved the reclamation and the software has since been uninstalled from the device.
When does the freed right show in the publisher's compliance position?
a) At the next renewal, when the rights held for the current term are re-counted
b) Once discovery reports the device without the installation and reconciliation runs again
c) At approval, when the reclamation returns the right to its entitlement
d) As soon as the allocation is removed, whether or not the software has gone from the device
 
05. Reclamation policies have run against installations that have not been used within the defined period.
Where does an analyst review the resulting removal candidates?
a) In the Service Catalog request the software was ordered through
b)  On the software model record's Installations related list
c) On the License Workbench, under its optimization view
d) On the procurement dashboard
 
06. Which activities depend on the integration between Procurement and Software Asset Management?
(Choose two.)
a) Reporting reconciliation results by vendor and by region
b) Updating contract renewal dates
c) Creating software entitlements from purchase orders
d) Generating allocation tasks for users
e) Linking purchase order lines to software models
 
07. Which lifecycle state indicates that a software model can still be deployed from rights already held, but can no longer be purchased?
a) End of Purchase
b) Obsolete
c) Retired
d) Active
 
08. Which practice best protects a SAM Professional implementation across ServiceNow upgrades?
a) Keep a copy of the baseline SAM tables in a separate scoped application before each platform upgrade
b) Edit the out-of-the-box reconciliation scripts directly to improve performance
c) Stay with out-of-the-box behavior and avoid customizing the baseline SAM tables and scripts
d) Disable the content service before each upgrade and re-enable it afterwards
 
09. Which ServiceNow application does SAM Pro work with to automate software request fulfillment and the removal requests that reclaim licenses?
a) Incident Management
b) Virtual Agent
c) Change Management
d) Service Catalog
 
10. A change request to uninstall unlicensed software has been approved.
Which SAM function should follow automatically?
a) Software remediation
b) Restarting normalization
c) Entitlement creation
d) Contract validation

Answers:

Question: 01
Answer: a		 Question: 02
Answer: a, b, c		 Question: 03
Answer: b		 Question: 04
Answer: b		 Question: 05
Answer: c
Question: 06
Answer: c, e		 Question: 07
Answer: a		 Question: 08
Answer: c		 Question: 09
Answer: d		 Question: 10
Answer: a

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