To achieve the professional designation of Scrum.org Professional Scrum Master II from the Scrum.org, candidates must clear the PSM II Exam with the minimum cut-off score. For those who wish to pass the Scrum.org Professional Scrum Master certification exam with good percentage, please take a look at the following reference document detailing what should be included in Scrum.org PSM 2 Exam preparation.
The Scrum.org PSM II Exam Summary, Body of Knowledge (BOK), Sample Question Bank and Practice Exam provide the basis for the real Scrum.org Certified Professional Scrum Master II (PSM II) exam. We have designed these resources to help you get ready to take Scrum.org Professional Scrum Master II (PSM II) exam. If you have made the decision to become a certified professional, we suggest you take authorized training and prepare with our online premium Scrum.org Professional Scrum Master Practice Exam to achieve the best result.
Scrum.org PSM II Exam Summary:
Scrum.org Professional Scrum Master Syllabus Topics:
Topic |
Details |
Understanding and Applying the Scrum Framework |
Empiricism
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In Scrum, empiricism refers to the idea that solving complex problems, or doing complex work, can only be done using an exploratory process rather than relying on predetermined plans. Learn about empiricism and complex work. Explore why trust is important for empiricism to thrive.
The Scrum Values
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For agility to thrive, the culture of the organization must support the fundamental concepts of agility. The Scrum Values - Focus, Respect, Openness, Commitment, and Courage - create an environment where empiricism, self-management and continual improvement are more successful.
The Scrum Team
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The Scrum Team is a small unit of professionals focused on attaining the Product Goal. Scrum Teams consist of a Product Owner, Scrum Master and Developers. Each has a clear set of accountabilities. Learn more about the Scrum Team, accountabilities, responsibilities and why these aren’t called “roles.”
The Scrum Events
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The five Scrum Events provide regular opportunities for enacting the Scrum pillars of Inspection, Adaptation and Transparency. In addition, they help teams keep aligned with the Sprint and Product Goals, improve Developer productivity, remove impediments and reduce the need to schedule too many additional meetings.
The Scrum Artifacts
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Learn about the three Scrum artifacts and their commitments: Product Backlog and Product Goal; Sprint Backlog and Sprint Goal; Increment and Definition of Done. Explore some common antipatterns and myths that surround these artifacts.
Definition of Done
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The Definition of Done describes the quality standards for the Increment. Learn why getting to Done is so important, what undone work is, if it’s okay to show work that isn’t done to stakeholders, can you present undone work at the Sprint Review and what’s the difference between the DoD and Definition of Ready or acceptance criteria.
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Developing People and Teams |
Self-Managing Teams
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The best way to support a team working on complex problems is to give them the space to determine how to do their work, rather than directing them. Learn about self-managing teams and their characteristics. Explore some myths and misunderstandings about self-management.
Leadership Styles
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The ways that leaders present themselves and interact with their colleagues can either support agility, or defeat it. Learn the difference between leaders and managers and the traits of an agile leadership style. Explore why we speak more about agile leadership and not servant leadership.
Facilitation
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Facilitation can be used to lead people toward agreed-upon objectives in a manner that encourages participation, ownership and creativity by all involved. Learn about the principles of facilitation, skills and traits of a facilitator, how to facilitate diverse perspectives and explore some facilitation techniques for the Scrum Events.
Coaching
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The coach’s job is to be a process expert, enabling those they are coaching to achieve their goals using skills such as developmental conversations, active listening and asking thought-provoking questions. Learn a few of the coaching principles, traits and skills of a coach, and why coaching is beneficial for Scrum Teams.
Mentoring
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Mentoring is a mutually beneficial relationship in which a mentor provides guidance to a mentee to help the mentee reach their goals. It’s often confused with coaching. Learn why mentoring is beneficial for Scrum Team, mentoring principles, skills and traits of a mentor as well as the traits of a mentee.
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Managing Products with Agility |
Product Backlog Management
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Product Backlog Management is the act of adjusting and ordering items on the Product Backlog so that the Scrum Team can deliver the most valuable product possible. This learning series explores Product Backlog Management.
Stakeholders and Customers
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Scrum encourages frequent collaboration with stakeholders, and customers in particular. Understanding how to identify and learn about the challenges that key stakeholders face will help the Scrum Team better deliver the value they are seeking.
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Developing and Delivering Products Professionally |
Managing Technical Risk
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All products have an inherent set of risks to manage. These risks range from the ability to deliver to technical risks associated with performance and security. This Focus Area describes how technical risks are managed within an Agile approach. Practitioners should understand what technical risks are and how to effectively manage them in an empirical process. They should also understand how to apply practices to make risks transparent.
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Evolving the Agile Organization |
Organizational Design and Culture
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Traditional organizations are often structured around Taylorism and mass production concepts in response to simple problems. Complex problems require a different way of organizing. This Focus Area describes the fundamental differences of an agile organization; namely its structure, culture, and design. A practitioner will understand what an agile enterprise looks like and approaches for implementing the agile enterprise in a traditional organization. They will understand how to balance the needs for agility with the existing reality of traditional organizational structures.
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Both Scrum.org and veterans who’ve earned multiple certifications maintain that the best preparation for a Scrum.org PSM II professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of Scrum.org PSM 2 concepts. When you understand techniques, it helps you retain Scrum.org Professional Scrum Master knowledge and recall that when needed.