People - 42%
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Task 1 |
Manage conflict
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Interpret the source and stage of the conflict
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Analyze the context for the conflict
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Evaluate/recommend/reconcile the appropriate conflict resolution solution
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Task 2 |
Lead a team
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Set a clear vision and mission
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Support diversity and inclusion (e.g., behavior types, thought process)
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Value servant leadership (e.g., relate the tenets of servant leadership to the team)
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Determine an appropriate leadership style (e.g., directive, collaborative)
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Inspire, motivate, and influence team members/stakeholders (e.g., team contract, social contract, reward system)
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Analyze team members and stakeholders’ influence
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Distinguish various options to lead various team members and stakeholders
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Task 3 |
Support team performance
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Appraise team member performance against key performance indicators
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Support and recognize team member growth and development
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Determine appropriate feedback approach
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Verify performance improvements
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Task 4 |
Empower team members and stakeholders
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Organize around team strengths
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Support team task accountability
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Evaluate demonstration of task accountability
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Determine and bestow level(s) of decision-making authority
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Task 5 |
Ensure team members/stakeholders are adequately trained
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Determine required competencies and elements of training
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Determine training options based on training needs
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Allocate resources for training
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Measure training outcomes
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Task 6 |
Build a team
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Appraise stakeholder skills
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Deduce project resource requirements
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Continuously assess and refresh team skills to meet project needs
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Maintain team and knowledge transfer
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Task 7 |
Address and remove impediments, obstacles, and blockers for the team
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Determine critical impediments, obstacles, and blockers for the team
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Prioritize critical impediments, obstacles, and blockers for the team
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Use network to implement solutions to remove impediments, obstacles, and blockers for the team
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Re-assess continually to ensure impediments, obstacles, and blockers for the team are being addressed
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Task 8 |
Negotiate project agreements
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Analyze the bounds of the negotiations for agreement
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Assess priorities and determine ultimate objective(s)
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Verify objective(s) of the project agreement is met
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Participate in agreement negotiations
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Determine a negotiation strategy
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Task 9 |
Collaborate with stakeholders
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Evaluate engagement needs for stakeholders
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Optimize alignment between stakeholder needs, expectations, and project objectives
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Build trust and influence stakeholders to accomplish project objectives
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Task 10 |
Build shared understanding
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Break down situation to identify the root cause of a misunderstanding
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Survey all necessary parties to reach consensus
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Support outcome of parties' agreement
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Investigate potential misunderstandings
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Task 11 |
Engage and support virtual teams
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Examine virtual team member needs (e.g., environment, geography, culture, global, etc.)
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Investigate alternatives (e.g., communication tools, colocation) for virtual team member engagement
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Implement options for virtual team member engagement
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Continually evaluate effectiveness of virtual team member engagement
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Task 12 |
Define team ground rules
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Communicate organizational principles with team and external stakeholders
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Establish an environment that fosters adherence to the ground rules
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Manage and rectify ground rule violations
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Task 13 |
Mentor relevant stakeholders
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Allocate the time to mentoring
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Recognize and act on mentoring opportunities
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Task 14 |
Promote team performance through the application of emotional intelligence
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Assess behavior through the use of personality indicators
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Analyze personality indicators and adjust to the emotional needs of key project stakeholders
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Process - 50%
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Task 1 |
Execute project with the urgency required to deliver business value
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Assess opportunities to deliver value incrementally
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Examine the business value throughout the project
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Support the team to subdivide project tasks as necessary to find the minimum viable product
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Task 2 |
Manage communications
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Analyze communication needs of all stakeholders
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Determine communication methods, channels, frequency, and level of detail for all stakeholders
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Communicate project information and updates effectively
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Confirm communication is understood and feedback is received
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Task 3 |
Assess and manage risks
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Determine risk management options
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Iteratively assess and prioritize risks
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Task 4 |
Engage stakeholders
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Analyze stakeholders (e.g., power interest grid, influence, impact)
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Categorize stakeholders
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Engage stakeholders by category
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Develop, execute, and validate a strategy for stakeholder engagement
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Task 5 |
Plan and manage budget and resources
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Estimate budgetary needs based on the scope of the project and lessons learned from past projects
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Anticipate future budget challenges
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Monitor budget variations and work with governance process to adjust as necessary
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Plan and manage resources
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Task 6 |
Plan and manage schedule
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Estimate project tasks (milestones, dependencies, story points)
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Utilize benchmarks and historical data
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Prepare schedule based on methodology
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Measure ongoing progress based on methodology
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Modify schedule, as needed, based on methodology
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Coordinate with other projects and other operations
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Task 7 |
Plan and manage quality of products/deliverables
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Determine quality standard required for project deliverables
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Recommend options for improvement based on quality gaps
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Continually survey project deliverable quality
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Task 8 |
Plan and manage scope
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Determine and prioritize requirements
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Break down scope (e.g., WBS, backlog)
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Monitor and validate scope
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Task 9 |
Integrate project planning activities
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Consolidate the project/phase plans
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Assess consolidated project plans for dependencies, gaps, and continued business value
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Analyze the data collected
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Collect and analyze data to make informed project decisions
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Determine critical information requirements
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Task 10 |
Manage project changes
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Anticipate and embrace the need for change (e.g., follow change management practices)
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Determine strategy to handle change
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Execute change management strategy according to the methodology
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Determine a change response to move the project forward
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Task 11 |
Plan and manage procurement
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Define resource requirements and needs
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Communicate resource requirements
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Manage suppliers/contracts
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Plan and manage procurement strategy
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Develop a delivery solution
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Task 12 |
Manage project artifacts
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Determine the requirements (what, when, where, who, etc.) for managing the project artifacts
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Validate that the project information is kept up to date (i.e., version control) and accessible to all stakeholders
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Continually assess the effectiveness of the management of the project artifacts
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Task 13 |
Determine appropriate project methodology/methods and practices
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Assess project needs, complexity, and magnitude
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Recommend project execution strategy (e.g., contracting, finance)
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Recommend a project methodology/approach (i.e., predictive, agile, hybrid)
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Use iterative, incremental practices throughout the project life cycle (e.g., lessons learned, stakeholder engagement, risk)
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Task 14 |
Establish project governance structure
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Determine appropriate governance for a project (e.g., replicate organizational governance)
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Define escalation paths and thresholds
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Task 15 |
Manage project issues
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Recognize when a risk becomes an issue
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Attack the issue with the optimal action to achieve project success
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Collaborate with relevant stakeholders on the approach to resolve the issues
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Task 16 |
Ensure knowledge transfer for project continuity
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Discuss project responsibilities within team
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Outline expectations for working environment
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Confirm approach for knowledge transfers
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Task 17 |
Plan and manage project/phase closure or transitions
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Determine criteria to successfully close the project or phase
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Validate readiness for transition (e.g., to operations team or next phase)
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Conclude activities to close out project or phase (e.g., final lessons learned, retrospective, procurement, financials, resources)
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Business Environment - 8%
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Task 1 |
Plan and manage project compliance
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Confirm project compliance requirements (e.g., security, health and safety, regulatory compliance)
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Classify compliance categories
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Determine potential threats to compliance
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Use methods to support compliance
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Analyze the consequences of noncompliance
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Determine necessary approach and action to address compliance needs (e.g., risk, legal)
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Measure the extent to which the project is in compliance
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Task 2 |
Evaluate and deliver project benefits and value
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Investigate that benefits are identified
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Document agreement on ownership for ongoing benefit realization
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Verify measurement system is in place to track benefits
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Evaluate delivery options to demonstrate value
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Appraise stakeholders of value gain progress
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Task 3 |
Evaluate and address external business environment changes for impact on scope
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Survey changes to external business environment (e.g., regulations, technology, geopolitical, market)
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Assess and prioritize impact on project scope/backlog based on changes in external business environment
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Recommend options for scope/backlog changes (e.g., schedule, cost changes)
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Continually review external business environment for impacts on project scope/backlog
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Task 4 |
Support organizational change
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Assess organizational culture
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Evaluate impact of organizational change to project and determine required actions
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Evaluate impact of the project to the organization and determine required actions
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To achieve the professional designation of PMI Project Management Professional from the PMI, candidates must clear the PMP Exam with the minimum cut-off score. For those who wish to pass the PMI Project Management certification exam with good percentage, please take a look at the following reference document detailing what should be included in PMI Project Management Exam preparation.