To achieve the professional designation of ISTQB Certified Tester Usability Testing from the ISTQB, candidates must clear the CT-UT Exam with the minimum cut-off score. For those who wish to pass the ISTQB Usability Testing certification exam with good percentage, please take a look at the following reference document detailing what should be included in ISTQB CT - Usability Testing Exam preparation.
The ISTQB CT-UT Exam Summary, Body of Knowledge (BOK), Sample Question Bank and Practice Exam provide the basis for the real ISTQB Certified Tester - Usability Testing (CT-UT) exam. We have designed these resources to help you get ready to take ISTQB Certified Tester Usability Testing (CT-UT) exam. If you have made the decision to become a certified professional, we suggest you take authorized training and prepare with our online premium ISTQB Usability Testing Practice Exam to achieve the best result.
ISTQB CT-UT Exam Summary:
| Exam Name | ISTQB Certified Tester Usability Testing |
| Exam Code | CT-UT |
| Exam Fee | USD $199 |
| Exam Duration | 60 Minutes |
| Number of Questions | 40 |
| Passing Score | 26/40 |
| Format | Multiple Choice Questions |
| Schedule Exam | Pearson VUE |
| Sample Questions | ISTQB CT - Usability Testing Exam Sample Questions and Answers |
| Practice Exam | ISTQB Certified Tester - Usability Testing (CT-UT) Practice Test |
ISTQB Usability Testing Syllabus Topics:
| Topic | Details |
|---|---|
Basic Concepts - 200 mins. |
|
| Fundamentals |
- Understand the concepts of usability, user experience and accessibility (45 mins) - Understand the objectives of usability, user experience and accessibility evaluation (30 mins) |
| Evaluating Usability, User Experience and Accessibility |
- Compare usability, user experience and accessibility evaluation (25 mins) - Understand the three approaches to usability, user experience and accessibility evaluation: Usability review, usability testing and quantitative user surveys for satisfaction measurement (40 mins) - Understand the differences between formative (qualitative) and summative (quantitative) usability evaluation (15 mins) |
| Usability Evaluation in Human-Centered Design |
- Understand the key elements of human-centered evaluation (15 mins) - Understand the human-centered design process (15 mins) - Understand the usability evaluation approaches that work well in agile software development lifecycles (15 mins) |
Risks in Usability, User Experience and Accessibility - 80 mins. |
|
| Introduction | |
| Typical Risks |
- Understand typical usability, user experience, and accessibility risks (20 mins) - Analyze a given project at the design or evaluation stage, and identify the types of usability risks that are likely to occur (60 mins) |
Usability and Accessibility Standards - 105 mins. |
|
| Usability Standards and Manufacturer Guidelines | - Understand the general content and applicability of ISO usability standards and manufacturer guidelines to particular types of project/application (45 mins) |
| Accessibility Standards |
- Understand the general content and applicability of ISO 9241-171 (Software Accessibility) and the Web Content Accessibility Guidelines (WCAG) 2.0 to particular types of project and applications (45 mins) - Understand the general content of accessibility legislation (UK Equality Act 2010 and Americans with Disabilities Act) (15 mins) |
Usability Reviews - 90 mins. |
|
| Introduction and Approach | - Understand usability review as a method for evaluating usability, user experience and accessibility (15 mins) |
| Types of Usability Review |
- Understand the differences between informal usability review and expert usability review (15 mins) - Analyze the usability aspects of a software application using the usability review method “heuristic evaluation” according to a checklist provided in the syllabus (60 mins) |
Usability Testing - 270 mins. |
|
| Introduction | |
| Step-By-Step Approach to Usability Testing | - Understand the principal steps in the usability testing approach (15 mins) |
| Prepare Usability Test |
- Understand the content of a usability test plan (15 mins) - Understand the content of a usability test script (15 mins) - Define a simple usability test task for a given project (30 mins) - Understand considerations to be applied when deciding on a location for usability tests (15 mins) - Understand the advantages and disadvantages of a usability test lab (15 mins) |
| Conduct Usability Test Sessions | - Understand the key activities in a usability test session (15 mins) |
| Analysis of Findings |
- Understand the procedure to apply for analyzing findings from a usability test (15 mins) - Understand the classifications and ratings for usability findings (15 mins) |
| Communicate Results and Findings |
- Review a usability test report for a given project (45 mins) - Understand how to overcome internal resistance to usability findings (15 mins) - Apply a given list of best practices to report and communicate results (30 mins) |
| Quality Control of a Usability Test | - Understand the quality control activities for a usability test (15 mins) |
| Challenges and Frequent Mistakes | - Understand the most frequent and serious mistakes in usability testing (15 mins) |
User Surveys - 30 mins. |
|
| Introduction | |
| Step-By-Step Approach to User Surveys | - Understand the purpose and approach adopted in user surveys (15 mins) |
| Standardized Questionnaires | - Understand the principal content and objectives of the public user questionnaires SUS, SUMI and WAMMI (15 mins) |
Selecting Appropriate Methods - 40 mins. |
|
| Criteria for Selecting a Method | - Select appropriate method(s) for verifying and validating usability, user experience and accessibility in a given project (40 mins) |
Summary of Roles and Responsibilities - 30 mins. |
|
| Usability Tester | - Understand the principal tasks and responsibilities of the Usability Tester (15 mins) |
| Moderator and Note-Taker | - Understand the principal tasks and responsibilities of the Moderator and the NoteTaker (15 mins) |
Both ISTQB and veterans who’ve earned multiple certifications maintain that the best preparation for a ISTQB CT-UT professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of ISTQB CT - Usability Testing concepts. When you understand techniques, it helps you retain ISTQB Usability Testing knowledge and recall that when needed.