Benchmarking is a method of discovering what's the best performance being achieved – whether in a specific company, by a competitor or by an entirely different trade. This info can then be used to determine gaps in a corporation’s processes with a purpose to obtain an aggressive benefit.
Thus it is vital for Six Sigma practitioners to:
- Understand totally the aim and use of benchmarking.
- Understand the distinction between benchmarking and competitor analysis.
- Acquire perception to make sure that benchmarking is in alignment with the corporate’s administration targets.
Benchmarking as a Tool