What is Kano Model Analysis
The Kano Model is an insightful way of understanding and categorizing five varieties of Buyer Necessities (or potential options) for brand spanking, new services, and products.It was created within the early 80’s by Japan’s Professor Noriaki Kano, however, continues right now to be an important device for all organizations unbiased of trade or dimension.Kano analysis come in useful when Six Sigma tasks give attention to the shopper to realize full quality and satisfaction. Six Sigma recommends using a High quality-Operate-Deployment (QFD) course of first and charting the info utilizing a Kano analysis.
Buyer Needs are Ever Changing
