The ITIL terminology offers you with definitions for the most important terms and acronyms on the IT Infrastructure Library ITIL. Names of processes, roles and ITIL inputs/ outputs which can be particular to a selected model of ITIL are labeled accordingly.
Why Terminology?
A common problem of terminology work is that the significance and indeed the very nature of language is poorly understood. Thus many individuals merely don't know in any respect of what it's, whereas others, looking for an evidence of some kind.
Terminology is a many-faceted subject being, relying on the attitude from which it's approached and the affiliations of the individual discussing it:
