Adam didn’t set out to be a ServiceNow expert. He was just another IT support professional trying to break the cycle of routine tasks, searching for something that would elevate his career. A suggestion from a colleague led him to the ServiceNow Certified System Administrator (CSA) certification - an achievement that would redefine his professional path.
This story isn’t just about one person’s success. It’s a blueprint, filled with practical tips, emotional highs and lows, and hard-earned lessons that will resonate with every IT aspirant looking to earn the ServiceNow CSA certification and open doors to better opportunities.
What is the ServiceNow Certified System Administrator (CSA) Exam?
ServiceNow is a powerful platform that enables digital workflows across enterprise systems. For professionals who want to prove their mastery of the platform’s core configuration and administration capabilities, the ServiceNow Certified System Administrator exam is the go-to credential.
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Duration: 90 minutes
You have to pass the CSA exam to receive the certification from ServiceNow. To increase the effectiveness of your study and make you familiar with the actual exam pattern, we have prepared this ServiceNow System Administrator sample questions. Our 
To achieve the professional designation of ServiceNow Certified System Administrator from the ServiceNow, candidates must clear the CSA Exam with the minimum cut-off score. For those who wish to pass the ServiceNow System Administrator certification exam with good percentage, please take a look at the following reference document detailing what should be included in ServiceNow System Administrator Exam preparation.