ASQ CMQ/OE Certification Exam Sample Questions

CMQ/OE Dumps PDF, Manager of Quality/Organizational Excellence Dumps, download Manager of Quality/Organizational Excellence free Dumps, ASQ Manager of Quality/Organizational Excellence exam questions, free online Manager of Quality/Organizational Excellence exam questionsYou have to pass the CMQ/OE exam to receive the certification from ASQ. To increase the effectiveness of your study and make you familiar with the actual exam pattern, we have prepared this ASQ Manager of Quality/Organizational Excellence sample questions. Our Sample ASQ Certified Manager of Quality/Organizational Excellence Practice Exam will give you more insight about both the type and the difficulty level of the questions on the ASQ Manager of Quality/Organizational Excellence exam.

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ASQ Manager of Quality/Organizational Excellence Sample Questions:

01. In which of the following methods of training, the real-life scenario is created for the purpose of training?
a) Simulation
b) Role-Playing
c) Case Study
d) Focus Groups
 
02. What is Customer Value Analysis?
a) An analysis to calculate the spending habits of a customer
b) A method to find out the life-time value of a customer
c) A philosophy that requires everyone in the organization to make the customer feel valuable to the organization
d) An approach to capture the customer perception of the value of the goods or services they receive.
 
03. Which of these is NOT the reason for customer segmentation?
a) To collect data using surveys
b) To focus based on specific customer needs
c) Price differentiation based on customer type
d) Prioritize product development, marketing based on the needs of the segment.
 
04. Which of the following is a benefit of training needs assessment?
a) It increases the training budget
b) It keeps the training department busy
c) It is cost-effective
d) It increases the training time cycle
 
05. In the successful completion of an improvement project, which of the following is the most important factor?
a) All team members to be trained in basic quality tools
b) Team leadership training for all members
c) The team leader should have Six Sigma Black Belt certification
d) Active and visible support of the management
 
06. Which of the following is NOT a tool to collect customer feedback?
a) Surveys
b) FMEA
c) Complaint Forms
d) Warranty Analysis
 
07. Why should organizations create a Business Continuity Plan?
a) If a potential threat materialized then people in the organization should know the recovery steps to keep the business operating
b) It is a specific requirement of ISO 9001:2015
c) If key personnel resign, then the organization should have a nominated person to take over that position
d) It is a plan that specifies how the business is continually operated on a day to day basis.
 
08. With the hope of promoting you to the next level, you have been asked to assist your supervisor. This will help you in understanding the tasks being performed by your next potential position. What type of training are you going through?
a) On-the-job training
b) Instructor-Led Training
c) Coaching
d) Workbook
 
09. What does andragogy mean?
a) training
b) learning
c) child learning
d) adult learning
 
10. Suppliers are classified based on the value and the risk. A supplier with high value and high risk will be in which of the following categories?
a) Strategic
b) Basic
c) Key
d) Commodities

Answers:

Question: 01
Answer: a		 Question: 02
Answer: d		 Question: 03
Answer: a		 Question: 04
Answer: c		 Question: 05
Answer: d
Question: 06
Answer: b		 Question: 07
Answer: a		 Question: 08
Answer: c		 Question: 09
Answer: d		 Question: 10
Answer: a

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